Terms & Conditions — Private Beta

These Private Beta Terms are effective from 17 October 2026. Your use of the Platform and of Medagree’s services, features, functionality, software and products (the “Services”) is subject to these Terms and the Privacy Policy, together with any other rules and policies Medagree may publish from time to time. Additional terms may apply to specific services, features, contests or promotions and are to be read as part of these Terms.

Registration is required to access the Services. Services are provided on a best-efforts, “as is” and “as available” basis and may be interrupted, restricted, modified, suspended or withdrawn — in whole or in part, and during the beta in particular — at Medagree’s discretion. Some services may be supported or provided by third-party service providers, in which case your contracting entity for those services is that provider and Medagree disclaims liability for claims arising from their services.

Except with Medagree’s approval, one User may register only one account, and commercial (Buyer/Seller/recruiter) accounts must be used for business purposes only. You are solely responsible for the confidentiality and security of your credentials and OTPs; all activity under your account is deemed authorised by you. You agree to provide true, accurate, current and complete information — including, for business accounts, business name, GSTIN, PAN and similar particulars where requested — to keep it updated, and to furnish additional documents for verification when requested. We may validate the information directly or through third-party providers in accordance with the Privacy Policy.

A Verified badge means MEDAGREE reviewed the documents described at /trust at a point in time. It is not a certification of competence, current registration, employment or fitness to practise, and employers must carry out their own checks.

We will send you the service and transactional messages needed to run your account (for example sign-in, verification, security and replies to your own activity), by e-mail, in-app notification or notices on the Platform. We will send you promotional or marketing messages only if you opt in, and you can withdraw that at any time from Settings → Email or the unsubscribe link in any such message. We do not send promotional SMS, WhatsApp messages or calls.

You shall not copy, reproduce, download, republish, sell, distribute or commercially exploit Platform content, nor use robots, spiders, scrapers, deep-links or equivalent means to access or monitor the Platform or build a competing collection or database. You shall not host, display, upload, publish, transmit or share any information which: belongs to another person without right; is harmful, harassing, defamatory, obscene, paedophilic, invasive of another’s privacy, hateful, or racially or ethnically objectionable; is misleading, patently false or published to mislead or harass for financial gain; harms minors; infringes any patent, trademark, copyright or other proprietary right; is fraudulent or involves counterfeit or stolen products; violates any law in force; impersonates another person; contains viruses or malicious code; threatens the unity, integrity, defence, security or sovereignty of India or public order; involves spam, chain letters or unsolicited mass mailing; solicits gambling; or promotes illegal activity.

You shall not attempt to gain unauthorised access to any portion of the Platform or connected systems, probe or test their vulnerability, trace information about other Users, undermine the integrity of Medagree’s feedback systems, or make defamatory statements about any person. Honest criticism of Medagree is welcome. You shall comply at all times with the Information Technology Act, 2000 and applicable rules, and with applicable modern-slavery, child-labour and fair-employment laws in your own organisation.

By posting content on the Platform you grant Medagree a non-exclusive, worldwide, royalty-free licence to host, store, display and distribute that content on the Platform and in promoting the Platform. The licence ends when you delete the content or your account, except for copies other Users have already shared within the Platform and backups kept for a limited period. You warrant that you hold the rights needed to grant this licence. Clinical posts must not contain identifiable patient information; content on MEDAGREE is not medical advice and is no substitute for professional judgment in the care of individual patients. MEDAGREE is a professional network for registered medical practitioners. Content is for professional discussion and is not medical advice. It does not create a doctor-patient relationship. The Platform is not for use in emergencies and is not a telemedicine service under the Telemedicine Practice Guidelines, 2020.

Private Beta note — do not circulate what you see here. Cases, profiles, messages, listings and any other content or information you access on the Platform during the Private Beta are made available for your own use only. Do not screenshot, forward, republish or otherwise share or circulate any of it outside the Platform, in whole or in part, without Medagree’s prior written consent.

If a User breaches these Terms, or Medagree reasonably believes so, Medagree may: suspend or terminate the account (and related accounts); block, restrict or terminate access to any Service; remove listings or content; withhold settlements (where applicable); or take other proportionate corrective action. Except where urgent action is needed to prevent harm or to comply with law, we will tell you the reason for a suspension, termination or rejection and give you 7 days to respond. Where we act urgently, we will tell you the reason as soon as we can. You may ask for a review by writing to the Grievance Officer; we will decide within 15 days. A suspended or rejected account can still ask us for a copy of its data or for deletion at admin@medagree.net. Medagree does not pre-screen User content but may remove content that violates these Terms; such action does not dilute Medagree’s position as an intermediary. Inactive accounts may be delisted, deactivated or suspended. Medagree may cooperate with government authorities and injured third parties in investigations and may disclose a User’s identity and contact information as required by law or legal process.

As an intermediary under the Information Technology Act, 2000, Medagree follows the due-diligence obligations of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

• We will remove or disable access to unlawful information within 36 hours of receiving an order from a court of competent jurisdiction or a notice from the appropriate Government or its authorised agency.
• We will act within 24 hours on a complaint by, or on behalf of, a person about content that exposes their private area, shows them in full or partial nudity or in a sexual act, or impersonates them, including artificially morphed images.
• We will resolve any other complaint asking us to remove content under Rule 3(1)(b) within 72 hours. All other grievances are acknowledged within 24 hours and resolved within 15 days.
• Information we remove, and the associated records, are preserved for 180 days, or longer if a court or lawfully authorised agency requires it for an investigation. We keep the information you gave at registration for 180 days after your account is cancelled or withdrawn.
• We will provide information, or assistance, to a lawfully authorised Government agency within 72 hours of receiving a lawful order.
• We will remind you of these Terms, the Privacy Policy and your obligations under them at least once a year, and whenever we change them.

Complaints go to the Grievance Officer named at the end of these Terms. If you are not satisfied with the decision, you may appeal to the Grievance Appellate Committee within 30 days.

AI features generate suggestions that may be inaccurate or incomplete. They are not medical advice. You are responsible for reviewing and correcting any AI output before you rely on it or post it, and for not entering patient-identifying information; we check text for patient identifiers before it goes to an AI provider, but cannot catch everything. Content written with AI help is shown to readers as “AI-assisted”. Inputs are processed by third-party AI providers listed in the Privacy Policy. You own the content you post, including edits you make to AI output.

Medagree is merely a facilitator and is not a party to, and does not control, any offer, exhibition or transaction of sale or purchase between Buyers and Sellers on the Platform. A sale concluded following an enquiry on the Platform is a bipartite contract between the Buyer and the Seller. Where a Seller is marked “Business documents checked”, Medagree has reviewed the business documents listed at /trust (such as GST registration and, where relevant, drug or CDSCO licences) at a point in time. We do not verify products, stock, pricing, quality or ongoing licence validity, and Buyers must make their own checks. Medagree does not otherwise confirm any Seller’s or Buyer’s identity or credentials and encourages Users to exercise discretion and caution. Each User fully assumes all transaction risk, and title in products never vests with Medagree. Medagree does not mediate disputes between Buyers and Sellers, and each User releases Medagree from claims arising out of transactions between Buyers and Sellers.

Private Beta note: payment collection, settlement and logistics services described in the Buyer and Seller sections below are not enabled during the Private Beta. Transactions initiated via the Platform are negotiated, paid for and fulfilled directly between Buyer and Seller. The corresponding provisions apply as and when Medagree enables those services and communicates the applicable rates and terms.

To the maximum extent permitted by law, the Services are provided “as is”, “as available” and “with all faults”, and Medagree disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. Medagree makes no representation about the validity, accuracy or completeness of information other Users post on the Platform, or that listings do not violate third-party rights.

Cap. Medagree’s aggregate liability for all claims arising in connection with these Terms or the Services shall not exceed the greater of INR 10,000 or the fees you paid Medagree in the 12 months before the event giving rise to the claim. Medagree is not liable for indirect or consequential loss, including lost profits.

What the cap does not limit. Nothing in these Terms limits or excludes Medagree’s liability for fraud, wilful misconduct, or any liability that cannot be limited by law, and nothing in these Terms limits our obligations under the Digital Personal Data Protection Act, 2023, including our duty to protect your personal data with reasonable security safeguards.

Indemnity. You agree to indemnify Medagree against third-party claims arising from (a) content you post in breach of these Terms or applicable law, including posting identifiable patient information, or (b) your breach of these Terms. You are not asked to indemnify Medagree for anything Medagree itself does or fails to do.

Medagree shall not be liable for any loss, delay, failure or disruption resulting directly or indirectly from acts of nature or causes beyond its reasonable control, including internet, equipment or power failures, strikes, riots, civil disturbances, fires, floods, storms, explosions, acts of God, war, governmental action, epidemics, pandemics, curfews, lock-downs, orders of courts or tribunals, or non-performance of third parties.

Medagree is the sole owner or lawful licensee of all rights and interests in the Platform and Platform content, other than User-generated content. “Medagree”, “MEDAGREE” and related icons and logos are marks of Medagree Healthtech Private Limited and are protected under applicable copyright, trademark and other proprietary-rights laws; unauthorised copying, modification, use or publication of these marks is strictly prohibited. You retain ownership of content you post, subject to the licence in clause 4.

Legal notices to Medagree shall be made in writing and delivered to: Medagree Healthtech Private Limited, Flat 203, Lahari Pearl Apartment, Alkapoor Township, Puppalaguda, Rangareddy District 500089, Telangana — Attn: Legal Department. Notices to Users are effective when sent to the last-known e-mail, phone or address provided, sent by SMS/WhatsApp/in-app notification, or posted on a publicly accessible area of the Platform. These Terms constitute the entire agreement between you and Medagree regarding the Platform and supersede prior agreements. Medagree and the User are independent contractors; no agency, partnership, joint venture or employment relationship is created. If any provision is held invalid, the remainder continues in force; failure to enforce a right is not a waiver. Medagree may assign these Terms; you may not. These Terms are governed by the laws of India, and the parties submit to the exclusive jurisdiction of the courts of Hyderabad, Telangana.

These Buyer terms apply in addition to the General terms to any User purchasing or enquiring about products for commercial purposes. You represent and warrant that: you are a lawfully existing business entity (or its authorised representative) competent to agree to these Terms; the address you register is your place of business; you will use the Platform for business purchases only and not for personal consumption; you will comply with applicable law; and the information you provide is and will be kept true, accurate, current and complete. You consent to your contact information being included in Medagree’s database and used per the Privacy Policy. You are solely responsible for verifying Sellers, products and any responses received, and for payments you make to Sellers. When payment, settlement or logistics services are enabled by Medagree, the rates, fees (including any convenience fees), refund handling and delivery terms communicated at that time will apply, Medagree acting solely as a payment collector in a fiduciary capacity where it collects payments.

These Seller terms apply in addition to the General terms to any User listing or offering products for sale. You represent and warrant that: you are a lawfully existing business entity competent to agree to these Terms; you are legally able to sell the products you list; your listings are accurate, in an appropriate category, kept in stock, and do not infringe any third-party intellectual-property or other rights; the description and particulars of any consignment are complete and accurate; and you hold all licences and permissions required to sell, trade or distribute the products. Counterfeit, stolen, prohibited or dangerous goods are strictly forbidden. You are solely responsible for invoicing Buyers and for your GST, TDS and other tax compliance, and you shall indemnify Medagree for losses arising from your non-compliance. Medagree may audit listings for compliance and may levy communicated penalties for violations, and may suspend or delist any listing or account per clause I.5. When sales & distribution support, payment & settlement, advertising or similar services are enabled, the fees and settlement timelines communicated at that time will apply, and Medagree may set off amounts due to it from amounts collected on your behalf.

By registering your profile or resume on the Platform you agree that: you alone may update your profile, free of cost; Medagree offers no guarantee of a satisfactory response, or any response, to your profile or applications; Medagree neither guarantees nor warrants the credentials or bona fides of any prospective employer, and it is your sole responsibility to verify the authenticity of any response received — including before travelling for any job or interview. When you express interest in a job listing you authorise Medagree to make your application information available to the relevant employer(s). Medagree may reject, edit to fit its database, or delete profile data, and may remove duplicate profiles uploaded beyond reasonable limits. Information you make visible in public areas or searchable databases may be accessed by others worldwide; use the available privacy settings to control visibility, and do not post information you would not want public. You represent that you are not a minor and are under no legal disability. Payments to recruiters are not advised and are at your own risk; Medagree acts as a facilitator only and does not charge jobseekers for applying.

Listings must not state or apply criteria based on religion, caste, sex, gender identity, marital status, age (except a statutory limit, which must be cited), disability or place of birth, and must state compensation accurately where it is shown. We screen listings for these criteria and may refuse or remove any that do not comply.

You shall comply with all applicable data-protection laws when processing personal data obtained through the Platform, implement adequate technical and organisational controls to protect it, use it only to contact candidates for genuine, existing vacancies you are authorised to fill, and retain it no longer than necessary. Once you collect shared personal data you act as an independent data controller responsible for its secure use, and you shall not transfer it to sub-processors without equivalent safeguards. Access to subscribed services must be limited to authorised personnel bound by confidentiality. You shall not charge any fee from candidates responding to your listings, and you shall not forward a candidate’s resume to their current employer. You are solely responsible for actions taken on the basis of any background check or screening. Medagree may collect device and location details to keep account access safe and may restrict accounts showing suspicious activity.

You may submit any grievance regarding the Platform or the Services — including abuse on the Platform or discrepancies in the processing of information — to the Grievance Officer. In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we will acknowledge your grievance within 24 hours and shall resolve it within 15 days of receipt. Every complaint gets a reference number; you receive it at once if you use the grievance form. If you are not satisfied with the Grievance Officer’s decision, you may appeal to the Grievance Appellate Committee constituted under Rule 3A within 30 days of receiving it.